A program to help Vermont renters pay their past due bills is now up and running. The Vermont Emergency Rental Assistance Program (VERAP) can pay up to 12 months or $10,000 of utility expenses. VFDA has confirmed that this money is available to pay back balances to oilheat, kerosene, and propane companies.
Click on the links below to learn more.
See the list of fuel companies that have already registered.
Not on the list? to register as a utility/vendor so you can get paid.
Go to to learn more or call 833-488-3727.
Login/register in the Owner Portal located at: HTTPS://verapownerportal.reframeassist.io/#/auth/login
· Use the exact name on your W-9
· Enter 9999 as your Tax ID
Once logged in, go to the Unit Certifications item in the left-hand navigation menu. This is where you will request payments and upload documents. The VERAP Caseworker will review your request and will authorize payments.
You must provide your W9 and Direct Deposit (ACH) information, please visit the following link at . **If you have provided this information in the past 12 months you do not need to provide it again unless there has been a change.
Utility Vendor Instructions:
Utility Vendor Training Recording:
VERAP-U Website with FAQ’s:
The Vermont Emergency Rental Assistance Call Center at 833-488-3727 (833-4VT-ERAP) is available to assist both utility companies and residential renters with any questions. The center is open from 8:30 am to 7:00 pm, Monday through Friday, and 9:00 am to 1:00 pm on Saturday.
Your continued participation, questions, and feedback are helping make this program stronger and supporting the best VERAP-U assistance for the residential renters in Vermont. We look forward to hearing from you, at our new dedicated e-mail .